Utilization of Mental Health Services among Patients in Model Primary Health Centre, Ozuoba, Obio/Akpor Local Government Area, Rivers State

Abstract

Background: Despite increasing awareness of mental health issues, the utilization of mental health services in Nigeria remains low, particularly at the primary healthcare (PHC) level. Understanding patterns of service use is crucial for improving access and delivery of community-based mental healthcare.

Objective: This study assessed the utilization of mental health services among patients attending the Model Primary Health Centre, Ozuoba, in Obio/Akpor Local Government Area of Rivers State, Nigeria.

Methods: A descriptive cross-sectional design was employed, involving 133 respondents selected through a simple random sampling technique. Data were collected using a structured questionnaire and analyzed using SPSS version 23, with results presented as frequencies and percentages.

Results: Findings revealed that only 32.3% of respondents had ever utilized mental health services at the facility, while 67.7% had not. Among users, 62.8% accessed the services once, 23.3% occasionally, and 13.9% regularly. The most commonly utilized services were counselling (30%), psychotherapy (22.6%), and medication (18.8%). Regarding satisfaction, 45.9% of respondents were very satisfied, and 77.4% indicated they would recommend the services to others.

Conclusion: Utilization of mental health services at the Model PHC Ozuoba remains low, despite relatively high satisfaction among users. Persistent barriers such as limited awareness, stigma, and inadequate service availability may contribute to the low uptake. Strengthening mental health integration within PHC, improving public awareness, and ensuring the availability of trained personnel and essential psychotropic medications are recommended to enhance service utilization and accessibility.